At XetaVenture Digital Infrastructure, we believe that high-speed connectivity should not come at the cost of your personal privacy. This Privacy Policy outlines our commitment to safeguarding your data. We design our network architecture—from our Tier-1 optic nodes to your home hardware—with physical and digital security as the baseline, not an afterthought.
By using our ISP services, streaming hubs, and smart security platforms, you agree to the collection and use of information in accordance with this policy. This policy applies to all visitors, users, and others who access our Services.
We use cookies and similar tracking technologies to track the activity on our web portals and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Examples of Cookies we use include Session Cookies (to operate our service portals), Preference Cookies (to remember your settings like dark mode or language), and Security Cookies (for authentication via our subscriber hubs).
XetaVenture utilizes the collected data for various operational reasons:
As a premium infrastructure provider, we maintain a strict "Privacy Protected" initiative. XetaVenture does NOT sell your browsing history, personal data, DNS requests, or application usage habits to third-party marketers, advertisers, or aggregators. What you do on our connection is your business. All internal routing logs are rotated out every 48 hours and kept entirely anonymous except for mandated bandwidth threshold monitoring.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods (such as billing regulations requiring 7 years of payment history).
Under certain circumstances, XetaVenture may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will strictly only comply with legally binding subpoenas and will strive to notify the subscriber beforehand unless legally gagged from doing so.
The security of your data is paramount. Our entire physical backbone utilizes proprietary AES-256 layer encryption. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights regarding your billing and control panel info. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact our Legal Data Department.
Under the California Consumer Privacy Act (CCPA), California residents have the right to request that a business disclose the categories and specific pieces of personal data that it has collected. They also have the right to request the deletion of personal data and the right to opt-out of the sale of personal data. As noted above, XetaVentures does not sell personal data to anyone.
Our Service does not directly address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18 without parental consent for account establishment. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
We may update our Privacy Policy from time to time. We will notify our active subscriber base of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" timestamp. Subscribers are encouraged to review this Privacy Policy periodically for any changes.
By providing your phone number and opting in via our web forms, you consent to receive SMS messages from Xeta Ventures regarding service updates, installation scheduling, and promotional offers. We do not share your SMS consent or phone numbers with third parties for their own marketing purposes. You can opt-out at any time by replying STOP to any message. For assistance, reply HELP or contact our support team. Message and data rates may apply.
If you have any questions, concerns, or technical privacy audits regarding this policy, please contact our Legal Data Department directly via email at info@xetaventures.com, by calling our hotline at +1 914 898-3820, or by mailing written inquiries to our HQ at 9110 Alcosta Blvd, suite h 606, San Ramon, CA 94583, USA.